Making MAPP 2.0 Actionable: How Metopio Helps Communities Improve Health
For many public health departments and hospitals, the updated MAPP 2.0 framework represents both opportunity and overwhelm. The process — Mobilizing for Action through Planning and Partnerships — asks organizations to move beyond compliance and toward lasting, community-centered improvement. But while the vision is bold, the execution can be difficult.
That’s where Metopio comes in! Our platform removes barriers across the entire MAPP 2.0 process, making it faster, more collaborative, and more focused on real results. Below, we’ve distilled the most important takeaways, tips, and tools to help you turn your MAPP 2.0 goals into impact.
Understanding MAPP 2.0: A Quick Refresher
MAPP 2.0, developed by NACCHO, guides communities through a structured process for assessing health and planning improvement. It emphasizes equity, collaboration, and flexibility (core values Metopio was built to support).
The process is organized into three iterative phases:
Build the Community Health Improvement Foundation: Engage partners to define a vision
Tell the Community Story: Use both data and lived experience to complete a robust Community Health Assessment (CHA)
Continuously Improve the Community: Develop and monitor a Community Health Improvement Plan (CHIP) based on the data
Each phase contains opportunities for community learning, engagement, and transformation, but also common roadblocks.
How Metopio Powers MAPP 2.0, Step by Step
Phase 1: Build the Foundation
The challenge: Misalignment between hospitals and public health, survey fatigue, and slow partner engagement.
With Metopio, collaborators can share one intuitive platform for data collection, planning, and visualization.
The Community Partner Assessment, normally 60+ questions, can be shortened and tailored in Metopio, reducing burden without sacrificing insight.
Organizations can track who’s at the table, where gaps exist, and which partners are best positioned to drive change.
Best Practice Tip:
Present partner assessment findings during an existing prioritization meeting to avoid creating extra meetings or engagement fatigue.
Phase 2: Tell the Community Story (CHA)
The challenge: CHA processes are often siloed, manual, or disconnected from what communities really need.
Metopio offers instant access to hundreds of curated datasets from CDC, ACS, County Health Rankings, and more. You can also import your own data.
You’re able to filter and disaggregate data by race, age, income, ZIP code, and other geographic levels.
Metopio automatically generates AI-written summaries and side-by-side comparisons to save weeks of time on analysis.
Metopio supports uploading qualitative transcripts (from interviews, focus groups, or photo voice projects) and automatically analyzes them to:
Extract key themes and frequently mentioned issues
Sort quotes by topic or health issue
Compare across populations (e.g., youth vs. seniors)
Metopio enables users to blend maps, charts, data, and quotes into one-page summaries, presentation decks, or CHA reports — all with exportable visuals.
Best Practice Tip:
Let your quantitative data guide the design of your qualitative questions.
Start with what the numbers don’t tell you and fill in the story with lived experience.
Remember: Combined visuals make for powerful storytelling!
Phase 3: Continuously Improve the Community (CHIP)
The challenge: CHIP plans often get shelved or disconnected from assessment data after completion and can be difficult to track over time. But teams that use Metopio can:
Use CHA findings to auto-organize CHIP priorities, mapping indicators to strategy areas like behavioral health, maternal health, or housing
Create real-time dashboards to track progress, measure outcomes, and monitor movement in key indicators
Publish a public-facing Health Atlas to make data transparent and available to partners, funders, and residents
Best Practice Tip:
Use your Health Atlas to reduce redundant data requests and boost partner engagement. Many partners don’t have analysts but still need access to easy-to-understand data.
Flexibility Built In: You Don’t Have to Do It All at Once
MAPP 2.0 is intentionally flexible. Smaller health departments or resource-constrained hospitals don’t need to implement all nine components immediately.
Many users begin by:
Aligning on a shared survey
Streamlining qualitative data collection
Using curated data to prioritize early wins
Gradually layering in public dashboards and CHIP monitoring
Best Practice Tip:
Even if public health and hospitals are on different reporting cycles, align on data collection. That shared starting point enables smoother collaboration down the line.
Real-World Example: Allen County, OH
Allen County’s health department and hospital partners used Metopio to:
Launch a shared community survey
Maintain separate geographies (e.g., hospital service area vs. jurisdiction)
Align around a three-year timeline
Present shared findings in a public Health Atlas that benefits residents and partners alike
This partnership has resulted in less duplication, more clarity, and stronger cross-sector alignment.
Key Advantages for MAPP 2.0 Users
Tips to Maximize Success
Start with the data you have. Use Metopio’s library before launching surveys.
Use visuals and AI summaries to boost data literacy among partners.
Translate findings into multiple languages for accessibility and equity.
Let your CHA evolve — Metopio allows for continuous updates, not just point-in-time reports.
Align on what’s feasible. MAPP 2.0 is a framework, not a checklist.
Moving From Burden to Breakthrough
MAPP 2.0 gives you the roadmap. Metopio gives you the vehicle to get there (faster, smarter, and with less administrative lift).
Whether you’re doing your first assessment or looking to modernize a multi-system process, Metopio makes MAPP 2.0 real: collaborative, inclusive, and actionable.